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Code of Conduct Hotline

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Since its introduction in 1995, Colgate’s Code of Conduct Hotline has helped to ensure that Colgate’s business is conducted in accordance with the highest ethical standards. Developed to address issues of possible unethical behavior, the Code of Conduct Hotline also helps address issues that involve Colgate’s principles of Managing with Respect and our core values of Caring, Global Teamwork and Continuous Improvement.

The Code of Conduct Hotline can be reached from anywhere in the world by telephone, fax, e-mail or letter as follows:

24-hour Hotline: (800) 778-6080 (toll free from U.S., Canada and Puerto Rico)
(212) 310-2330 (collect from all other locations)
Facsimile number: (212) 310-3745
Email: business_practices@colpal.com
Postal address: Global Business Practices
Colgate-Palmolive Company
300 Park Avenue, 15th Floor
New York, NY 10022

Employees may provide their names or other identifying information or may contact the Code of Conduct Hotline anonymously. Colgate policy prohibits the Company from retaliating against any individual who reports an incident, files a claim or participates in an investigation in good faith.

The Code of Conduct Hotline is the responsibility of the Global Business Practices function, which answers calls, conducts investigations and reviews reports and recommendations with senior management.

Concerns and questions relating to accounting, internal accounting controls, financial policy, risk management or auditing matters are immediately brought to the attention of the chair of the Audit Committee of Colgate’s Board of Directors and handled in accordance with the procedures established by the Audit Committee. Under these procedures, the Global Business Practices Department, in conjunction with the Company’s Internal Audit and Corporate Legal departments, addresses these concerns in accordance with the directions of the Audit Committee chair. The Audit Committee chair approves recommendations regarding the handling of each matter, oversees any investigations and approves the disposition of each matter. In the Audit Committee chair’s discretion, he or she may engage outside counsel and other independent advisors.


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