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Key Performance Indicators

Key performance indicators (KPI) are quantifiable measurements that reflect the critical success factors of Colgate. Colgate has clearly defined goals that are reflected in these key performance indicators.

People
	1998	1999	2000	2001	2002	2003	2004	2005	2006	2007	2008
Average number of employees	38,300	37,200	38,300	38,500	37,700	36,600	36,000	35,800	34,700	36,000	36,600
Total recordable rate Display definition The number of occupational injuries and illnesses that require medical treatment per 200,000 work hours	2.46	2.01	1.69	1.41	1.06	0.92	0.79	0.72	0.74	0.57	0.47
Lost workday case rate Display definition The number of occupational injuries and illnesses causing employees to be absent from work per 200,000 work hours	1.43	1.05	0.87	0.73	0.40	0.34	0.24	0.19	0.23	0.19	0.12
Safety Notices of Violation Display definition A violation or citation issued by a governmental authority with jurisdiction Display row details	5 US only	4 US only	6 US only	0 US only	2 US only	0 Global – 90% of facilities reporting	1 Global – 90% of facilities reporting	1 Global – 90% of facilities reporting	0 Global – 90% of facilities reporting	0 Global – 90% of facilities reporting	5 Global – 90% of facilities reporting
Safety Fines Paid ($) Display definition Fines associated with Safety NOVs. Display row details	4,325 US only	2,625 US only	7,162 US only	0 US only	12,000 US only	0 Global – 90% of facilities reporting	5,245 Global – 90% of facilities reporting	300 Global – 90% of facilities reporting	0 Global – 90% of facilities reporting	0 Global – 90% of facilities reporting	16,899 Global – 87% of facilities reporting
% Minority officials and managers (US EEOC data)								24.6	24.6	24.9	27.2
% Minorities in workforce (US EEOC data)								27.9	28.9	28.6	29.5
% Women officials and managers								29.3	30.6	32.0	32.9
% Women in workforce								34.0	36.1	37.0	38.9

Planet
	1998	1999	2000	2001	2002	2003	2004	2005	2006	2007	2008
Energy use efficiency (kWh x 1000/ ton of product)	0.551	0.512	0.490	0.493	0.521	0.521	0.491	0.464	0.435	0.432	0.424
Water use efficiency (m3/ton of product)	2.24	2.1	1.95	1.90	1.94	1.76	1.61	1.50	1.32	1.27	1.21
CO₂ emissions (metric tons x 1000)	n/a	n/a	n/a	n/a	705	709	687	679	678	688	673
Wastewater CODs (kg/ton of product)	n/a	n/a	n/a	n/a	3.8	3.4	3	3.1	3.1	2.9	3.1
Environmental Incidents Display definition Site-related chemical spills and accidental releases which reach a water body, groundwater/soils or affect a third party. The data is not meant to represent environmental regulatory or permit violations or exceedances.	6	6	3	5	3	4	3	1	2	2	2
Environmental Notices of Violation Display definition A violation or citation issued by a governmental authority with jurisdiction. Display row details	3 US only	3 US only	2 US only	7 US only	5 US only	6 Global – 90% of facilities reporting	5 Global – 90% of facilities reporting	3 Global – 90% of facilities reporting	0 Global – 90% of facilities reporting	8 US only	8 Global – 87% of facilities reporting
Environmental Fines Paid ($) Display definition Fines associated with Environmental NOVs. Display row details	1,800 US only	39,500 US only	0 US only	5,000 US only	6,620 Global – 90% of facilities reporting	0 Global – 90% of facilities reporting	0 Global – 90% of facilities reporting	0 Global – 90% of facilities reporting	0 Global – 90% of facilities reporting	26,200 US only	9,057 Global – 87% of facilities reporting
RCRA data Display definition Hazardous waste generation (tons) (US data only). Display row details						46.30	49.90	68.62	90.38 The numbers increased temporarily because some facilities were closed.	88.03 Over 60% attributable to 2 facilities that ceased production.	58.94

Performance
	1998	1999	2000	2001	2002	2003	2004	2005	2006	2007	2008
Global Sales ($MM)	8,661	8,801	9,004	9,084	9,294	9,903	10,584	11,397	12,238	13,790	15,329
Global Charitable Contributions ($MM) Display definition Cash contributions by Colgate to charitable organizations. These figures do not include in-kind donations or contributions to the "Bright Smiles, Bright Futures" program.	n/a	n/a	n/a	n/a	n/a	n/a	7.010	7.329	7.059	8.307	9.678
US Charitable Contributions ($MM) Display definition Cash contributions by Colgate to charitable organizations. These figures do not include in-kind donations or contributions to the "Bright Smiles, Bright Futures" program.	n/a	n/a	n/a	5.327	5.252	5.497	5.510	6.029	5.859	6.143	7.118

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Notes

All KPIs are global unless otherwise indicated.
Boundaries of Occupational Health and Safety data: Colgate-owned or operated manufacturing facilities, including joint ventures where Colgate owns > 50%. It also includes all Regional Technical Centers and stand-alone subsidiary office operations as well as Colgate corporate headquarters in New York and Hill's corporate headquarters in Kansas.
Boundaries of Environmental data: Colgate-owned or operated manufacturing facilities, including joint ventures where Colgate owns >50%. It also includes Colgate Regional Technical Centers and offices and warehouses which are co-located with a manufacturing site. It does not include stand-alone office or warehouse operations.
Definitions and units provided when necessary.
We use the WBCSD/WRI Greenhouse Gas (GHG) Protocol Initiative as guidance in evaluating our CO₂ inventory and in estimating our CO₂ emissions. Energy data is collected via our environmental database quarterly from global manufacturing and research facilities. Calculations are then used to estimate the associated CO₂ emissions. To calculate our direct emissions, we use emissions factors provided in the WBCSD/WRI calculation tools. For indirect emissions, we use country-specific factors provided periodically through WBCSD/WRI.
In alignment with the WBCSD/WRI GHG Protocol, we have established a set of guidelines to consistently account for structural changes within the company (such as acquisitions, divestitures, plant closures and new plants) as they occur. The GHG Protocol suggests methods to continuously adjust the baseline data, and we have adopted this approach wherever practical.
Every year, the GHG Protocol approach, as outlined in Appendix E of the document "Base year recalculation methodologies for structural changes" is applied to adjust the environmental data back to 1998. Most of the changes from year to year, which are minor, are related to supply chain restructuring efforts completed in 2008, as well as updated country CO2 factors which are applied retroactively. This work was done under the direction of an external consulting firm who assists us with data management and validation.

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