Colgate Smiles Club ‘E-Meet your Favorite team’ Digital Contest

  1.  The Colgate Smiles Club E-Meet Your Favorite Team’ Digital contest (referred – ‘contest’ henceforth) is a consumer engagement contest, which is sponsored and operated by Colgate- Palmolive (India) Limited (“Colgate”).
  2. The contest is live only for the residents of India, except Tamil Nadu - aged more than 18 years, (campaign tenure subject to change at Colgate’s discretion). Participants who select Tamil Nadu as their state of residence during registration will not be eligible for the reward.

  3. Purchase of any Colgate pack is not essential to participate in the campaign. Consumers can click on the link for the campaign on social media, or any other digital media and register themselves for the campaign to participate for free.

  4. At the time of registration for the campaign, will have to update their details to join the Colgate Smiles Club. Participants are required to thoroughly read, understand the T&C’s and are voluntarily required to agree to the terms and conditions and Privacy Policy of the Colgate Smiles Club. https://www.colgatepalmolive.co.in/legal-privacy-policy/colgate-smiles-terms-of-use

  5. Only the participants who have successfully registered themselves for the Colgate Smiles Club through aforesaid process, will stand a chance to win a prize. Total 410 winners to be declared based on random selection methodology. The number of winners & the reward items can be changed during the campaign period at the discretion of Colgate.

    Rewards:
    a. Merchandise - 400 units (exclusive of point 5.b mentioned below)
    OR
    b. Players Virtual E-Meet - 10 winners (exclusive of point 5.a mentioned above)

  6. Campaign tenure – 26-Aug’21 to 15-Oct’21
    a. Participants registering till 16th Sep’21 will be eligible for random selection for Player E-Meet & Greet events as well as merchandise as a reward.
    b. Participants registering from 17th Sep’21 to 15th Oct’21 will only be eligible for merchandise as a reward and not for player E-Meet & Greet Event

  7. The reward product (merchandise), its description mentioned on the promotional assets is for representative purpose, and is subject to change during the course of campaign. Colgate is not responsible for these changes, if any. Product warranty & guaranty will be considered as whatever published/issued by the manufacturer. Colgate won’t be responsible for product quality post-delivery of the product.

  8. The reward of merchandise will be allotted as per the availability at the time of dispatch. Colgate would intend to send the merchandise related to the team selected by the participant at the time of participation, but does not confirm to deliver the merchandise from same team. The reward will be given as per the discretion of Colgate and the winners shall not have any right to request or demand for any specific element to be added/replaced/discarded in the reward. The decision of Colgate in this regard shall be final. 

  9. Colgate will attempt to deliver the reward by Dec’2021. Colgate shall not be held liable in case of any delay in delivery of reward due to any reasons.

  10. In case of winners who have won the chance to E-Meet the player(s), the day, date, schedule, meeting channel (eg - Zoom) and duration of the E-Meet shall be as decided by Colgate upon declaring the winner. Only players from the teams enlisted on the registration page will be available for the meetings. The meeting will be virtual remote meeting, based on the availability of players and discretion of Colgate and also may be subject to force majeure conditions. The winners shall be responsible the arrangement of device & internet connection needed for e-meet, to make themselves available for a E-Meet and greet event of the players once informed by Colgate. In case a winner is unable to be present during the decided event, Colgate shall not be responsible to make available another E-Meet and greet for such winners. For the sake of clarity is specified that the E-Meet event does not include an in person or virtual introductory E-Meet of the winners with the player(s) and will be subject to only attending the event where the player(s) will be invited along with other people to address in the event.

    The final list of team players as mentioned above, will be as per the discretion of Colgate and the winners shall not have any right to request or demand for meeting any specific player from the team or for a specific team merchandise or accessories. The decision of Colgate in this regard shall be final and the winners shall not have any right to request or demand for any specifics.

  11. A participant can register himself with his/ her correct details multiple times to be eligible. The last updated details will be considered for membership in Colgate Smiles Club.

  12. The winners will be communicated via emailer/SMS/call by CPIL or its agencies on the credentials shared. The address for delivery of rewards will be collected by Colgate’s Call center agents or via a landing page link sent via email/SMS.

  13. In case the winner fails to respond to communication (3 attempts) asking for address details, his/her eligibility for reward may be cancelled. In such case, other winner will be selected.

  14. Winners will have to participate in any promotional activity related to the Contest that will involve use of their name, image, city & state at no additional cost/charges whatsoever to Colgate. Winners will have to share their decent quality photo for the same & Colgate can touch up winner’s photograph to render it usable for the promotional activity. 

  15. Colgate and /or its agency will never demand or solicit or request for - (a) any advance payment or request for any kind of payment or charges whatsoever; or (b) any financial information of your accounts, credit or debit card etc; or (c) clicking any link or subscribe any suspicious link etc.; except registering with basic personal information on Colgate smiles club through the landing page. 

  16. The decision of Colgate as regards to the contest shall be final. No correspondence or any other claims whatsoever, in this regard will be entertained. 

  17. No queries, claims, dispute, complaints or grievances pertaining to the Promotional Offer shall be entertained by Colgate or its facilitating partners from the date of the closure of the Promotional Offer. 

  18. The reward cannot be exchanged, and is not transferable and cannot be converted into cash. 

  19. The images of merchandise used on collaterals for the promotion of contest are for creative representation only. The actual content of merchandise may be different. Also, the players whose images are used in promotional creative may not be available for the meet, and could be replaced by other players from respective teams. Winners will have no say in this and will be managed completely at Colgate’s or team’s discretion. 

  20. This Promotional Offer shall be subject to Indian Laws and in case of any disputes, the Courts at Mumbai, shall have the exclusive jurisdiction. 

  21. Standard force majeure terms apply to this Promotional Offer including government restrictions and inability to operate / perform due to reasons of pandemic situation etc. 

  22. The Personal Details mentioned above are confidential and collected, used, processed and stored in accordance with Colgate’s Privacy Policy accessible at colgatepalmolive.co.in/legal-privacy-policy/colgate-smiles-legal-privacy-policy

  23. Helpdesk Tab:
    For any queries, you may email us at consumeraffairs_india@colpal.com
    Call 1800-225599
    Lines open from Monday to Friday between 09:00 AM to 6:00 PM 

  24. Colgate may amend, update, extend, change, terminate, cancel, suspend etc. the terms hereof without any further notice and their decision shall be final in this regard.